How to Fix the ‘Expired Certificate’ Problem in Nokia 5800
Filed Under Nokia 5800 Tips N TricksAlright, so many of you are facing problems while installing applications on Nokia 5800. We get some queries daily from users that when they try to install the apps, they get “expired certificate” errors. Hopefully this will get fixed in the next firmware update for Nokia 5800, but for now here is the solution to try.
If you have already tried the common solutions like changing the date of your phone to few months back, allow the software installation to ALL in your application manager, turn off the online certificate check, phone resetting or formatting, etc. and if nothing works for you, try this solution below – IT WORKS!!
How to Fix the Nokia 5800 “Expired Certificate” Installation Error:
1) Backup all your messages, contacts, notes, calendar entries, etc. by using Nokia PC Suite.
2) After you have the backup, you have to remove the MicroSD card. Do not remove the card directly when the phone is on, card and data can get corrupt. Follow these steps to remove MicroSD card-
a) Press the power key, sroll down and select “Remove Memory Card” option.
b) Press ‘YES’ when asked “Removing memory card will close all open applications. Remove anyway?”
c) Shortly after, the “Remove Memory Card and press OK” message appears, the microSD is ready to be unplugged or removed now from the dedicated slot.
3) Enter *#7370# code on your screen to restore the phone to Factory Default Settings. This will delete all your personal data.
4) Next, you will be asked the phone lock code, if you have not changed this earlier, enter the default one which is 12345.
5) The phone will reboot, select your country as “HONG KONG”. Some users reported the phone works fine even while selecting their correct country but for some only HONG KONG works. Its better to chose Hong Kong here for now, we can change it later.
6) Power off the phone again and put back the Micro SD card in its slot.
7) Restart the phone and Voila!! your Nokia 5800 is ready to install any signed application.
Hope the above steps makes you guys happy and finally get rid of this annoying certificate error. Cheers!!
Tags: expired cert, expired certificate, installation problems, nokia 5800 application error, nokia 5800 bug, nokia 5800 digitally signed certificate, nokia 5800 errors, nokia 5800 expired certificate, nokia 5800 installation error, nokia 5800 problems, signed certificate problem
Tuesday, January 27th, 2009 at 4:27 pm
Yep,”hard reset” really helped me in this situation even without the 5th point about Hong Kong.
Tuesday, January 27th, 2009 at 5:19 pm
this way is too risky all you gotta do is update your firmware to the newest 11.0.008 if you have all ready did that do it again and reinstall the firmware
Thursday, January 29th, 2009 at 9:09 pm
marvelous xoxo,it works indeed
Sunday, February 15th, 2009 at 11:12 am
Thx man… it really works.. love my hp more now XOXOXO
For you 2, XOXOXO hehehhee
Saturday, February 21st, 2009 at 5:14 pm
Thanks…
It works nice!
Sunday, February 22nd, 2009 at 10:44 pm
Thanks it really works !!!
Tuesday, February 24th, 2009 at 11:12 pm
Hi im arjun from India and i hv sm 200 songs preloaded on the phone..these are not mp3 format and once you do a hard reset you will lose the Digital Media Rights(DMR) for the songs and videos..Is there any way to get these certificates back then?
Thursday, February 26th, 2009 at 7:32 pm
No, doesn´t work for me..
Thursday, March 5th, 2009 at 3:08 pm
Thank you! Works fine for me! Yay!
Friday, March 6th, 2009 at 9:38 pm
It Doesn’t work for me Please Tell me any alternative
Saturday, March 7th, 2009 at 9:31 pm
Ok, if you phone is still under warranty, as I am sure ALL of you are. I brought mine to Nokia Center, after a lot of interesting dialogue, the formatted the phone without the memory card, and it really worked. you know i could install it, I even upgraded my firmware, Guess I am not so adventurous as I used to be..
But its works and i am happy and very very relieved from being very irritated a few days ago
Monday, March 9th, 2009 at 1:31 pm
At first I could not install Quickoffice because of this “expired certificate” problem. I tried changing the clock back 1 year, that didn’t work. Then I tried changing the clock back 2 years and it worked!!! I don’t know if that will work for you, but it’s easier than doing a hard reset.
Monday, March 16th, 2009 at 11:47 am
how do i backup files?
Friday, March 20th, 2009 at 8:39 am
for those are forgot about their lock code to do hard reset, you can do : first, turn off your phone after backup, then, hold the green, white, red and camera button and turn on the phone (keep holding those buttons). Then your phone got a hard reset!
Wednesday, March 25th, 2009 at 10:25 pm
I did this reboot and lost map of uk when i open maps the message unable to find preferred drive c for storing map data. the following drive will be used. press ok and the screen is green any ideas or help welcome. thanx
Saturday, April 11th, 2009 at 8:53 am
hi I had the same problem too..
) i didnt find any errrors at all!!!
i just bought my 5800 3 days ago and i had so many problems with it…
i was unable to install some of applications too…
my friend said that i need to reset my fone and select country Hongkong…
i did what what he told me and the problems was getting worse ….
i couldnt connect internet, the phone restarted it self everytime i went to the galery, the volume didn’t work on the music (only from the gallery). when i played music from memory card everything was fine…and i couldnt delete song files from the gallery either!!!!
then i was looking for upgrade but my fone was already up dated!!
because i thought my fone was already a mess then i tried to reinstall it!!
but everytime i tried to instaled it failed!!!!!!
i did it again and again becaues i really love this fone!!
i mean i spent all my saving to buy it!!:)
well nothing was succesfull with the reinstallation!!
the fone refused to connect the PC!!
then i intended to bring it to the nokia center…
but at night as my final efforts before i bring the fone to the nokia center i removed the memory card from the fone!
and you know what…it works absolutely fine!!like a brand new fone!!!( well it is
tried to send a song file from another fone then played it and i checked the volume everything was fantastic…no problem at all!!!!
then i decided to format the memory card!!!
then i was surprised that the fone was back!!!!
everything is fine now…
well i hope it will last to forever!
i dont want to face any problems again with it!!!
any one has the same experience????
Sunday, April 12th, 2009 at 6:34 pm
it dosn’t work for me, i just did all ur direction step by step, but when i tried to install certificate-problem apps. i found a worse problem though, apps that previously can be installed properly now can’t be install. can u help me please?
Thursday, April 23rd, 2009 at 12:27 am
i am also not able to installed ne app even after formatting the fone, below is my fone info
type rm-356
update 20.0.012.c02.01
Symbian OS v9.4, Series 60 rel. 5
pls advice……………….
Wednesday, April 29th, 2009 at 5:17 pm
thx, this works fine on my silver/black nokia tube
Thursday, May 7th, 2009 at 1:22 pm
oHHH!!!!!! thatwork !!! really work with mi!!!
thanxxx UUUU veryy very much
its very good for miii
Saturday, May 16th, 2009 at 4:29 am
greetings from norway here. it worked for me too. did all step by step and now it works.
Sunday, May 24th, 2009 at 2:11 pm
it works perfectly ty man i apreciate it
ur great
Thursday, May 28th, 2009 at 2:52 am
yo igualmente lo hice paso a paso y aun así no me funciona, que debo hacer.
I did it all the way you explainded it but didn´t work out, how can i do?
thanks a lot
Wednesday, June 3rd, 2009 at 2:57 am
Hi, Not work for me. Still have Expired Certificate message.
Nokia 5800 v 20.0.012
Wednesday, June 3rd, 2009 at 6:00 pm
Hi,
this was working for me, but i had to change the phone and nothing being installed
Still have Expired Certificate message.
Nokia 5800 v 20.0.012
Thursday, June 4th, 2009 at 12:27 am
A SOLUTION WITHOUT RESET/FORMAT OR WHATEVER.
This is a 30 SECOND SOLUTION SO FAR BY MAGIC.
-Change your date NOT BACKWARD but FORWARD.
For me it was on 1 june 2009 and I changed it to 1 june 2010.
And believe me there was a pub for 2010 Fida WorldCup in SA
On TV that why I choose 2010 and by some how the stupid “expired certificate” message is no longer there. I can install all compatible app on myNokia 5800 even when restored my date to normal I can still install ALL COMPATIBLE: ovi store app, google map, fring, nubizz … All.
Just change your date to next year and you will be able to install the first program that you dreamed of on you 5800 EMusic and then you can put it back as normal and you will no longer have that
“expired certificate without FORMAT/RESET OR WHATEVER.
IF YOU GOT RESULT JUST COMMENT A THANK TO ME AND I
WILL APPRICIATE-
Friday, June 5th, 2009 at 5:34 pm
This is to Flavier K. South Africa: THANK YOU!!!!!!!!!!!!! It really did work!!!! Ive been so irritated… and this actually worked. Thanks again!!!!!
Monday, June 8th, 2009 at 8:48 pm
I Still have the same problem. I tried everything, hard reset, change date 1 year before-after, but still nothing.
My fw is 20.0.012.C03.01
Hope someone to find a solution
Sunday, June 14th, 2009 at 12:16 pm
It worked for me, i followed the exact steps, *#7370#
type security code, restart, choose hong kong, then put current date, restart, it worked!
Wednesday, July 8th, 2009 at 12:41 am
Thnx man this is the best way and it worked like a charm,keep up the good work !!
Thursday, July 16th, 2009 at 12:12 am
Flavier K. your solution of temporarily setting the date forward a year worked for me, thanks very much.
So much easier than a backup, format and restore!
I was running software version 21.0.025 on 5800 MusicExpress (RM-356).
Cheers!!!!!!!!
Wednesday, July 22nd, 2009 at 1:42 am
I tried the *#7 tecnique and now my memory card is locked and i dont know the code, can any one help me please!!!!!
Monday, July 27th, 2009 at 6:26 pm
it dosnt works wd ma fone plz help me wd dis problem ver 20.0.012 plz help me
Thursday, July 30th, 2009 at 9:41 pm
This has worked perfectly for me. I’m on t-mobile in the U.K. Didn’t have to change country to Hong Kong either. Thanks!!!
Friday, July 31st, 2009 at 11:47 pm
Was thinking doing the format thing but this question struck me…would i lose my softwares like maps, etc which came with my fone?
Sunday, August 2nd, 2009 at 11:35 pm
@AJ,ul not lose ur maps dude.. infact download ovi to ur pc n den download which ever country maps u want.. den transfer it to ur phone thru pc suite.. its newer version n better compared to wat u got with ur phone..
sha.shady@gmail.com
Tuesday, August 11th, 2009 at 3:15 pm
Its really works….. thx friends to help me…. now i can do unlimited download
Thursday, August 20th, 2009 at 8:01 pm
its fantastic!!! it really works!!!! thanks a looooot!!
Thursday, August 27th, 2009 at 11:37 pm
i am using software version 20.2.014
i am from india, and wheneva i try to download V5 applications i.e guiter, piano on my handset, it shows..the application error..applications are meant for nokia 5800 xpress music
could any1 of u ..please help me out..
Tuesday, September 1st, 2009 at 4:58 pm
THanks Thanks thanks !!!
I really really happy now ! thanks thanks
thanks thanks
thanks thanks
thanks thanks
thanks thanks
thanks thanks
thanks thanks
Oh my god . It wordked ….
thanks thanks
thanks thanks
thanks thanks
thanks thanks
thanks thanks
Wednesday, September 2nd, 2009 at 7:32 pm
hhhooooooooooooooooooo
it is working
thanks
Saturday, September 5th, 2009 at 7:40 am
its well work for tamillan
thanks
Sunday, September 27th, 2009 at 1:26 pm
hi already follow these steps. but, again it’s shows same problem. any other method for install the touch guitar, piano & drums application. any one can solve this problem. pls
Saturday, October 3rd, 2009 at 12:02 pm
hey i need help…how do u change the country ???
Wednesday, October 7th, 2009 at 4:14 am
Hi guys my phone have version 1.0 and have problem expired cert than I upgrade with ver 3.0 butt I have same problam I uses alllll the methods but still same expired certificate problam…plz helfp me plzzzzzzzzzz
Sunday, October 11th, 2009 at 5:45 am
Thnks alot man its really work me too….
Sunday, October 25th, 2009 at 12:52 am
Thanks a lot buddy it worked on v30 version too. Great one
Tuesday, November 3rd, 2009 at 12:04 am
i follow the steps alrd…
not work….
and im not understand what means by “voila”
Tuesday, November 3rd, 2009 at 4:11 pm
ts fantastic!!! it really works!!!! thanks a looooot!!
Wednesday, November 11th, 2009 at 3:18 pm
this really works well. thanx!
Saturday, November 14th, 2009 at 11:46 am
its working good thanking you
Sunday, November 15th, 2009 at 2:35 am
SFEEEE it workzzz!!!! and that date changing thingy ma bob is bulll!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Friday, November 20th, 2009 at 3:46 am
thnks a lot for ur help i was being happy when i was installing my file thanks a lot
Thursday, November 26th, 2009 at 12:57 pm
I have tried every method and did it 6 times and also cheked the Application manager all is waste of time and waste of money I think no one in the worl can rectify the certificate error in my nokia 5800 XM. With v.30.0.011.
Thursday, November 26th, 2009 at 10:32 pm
hi, i m from india.i too have the same problem of certificate expired.so could any body tell me that is there any problem from hard booting by 7370#….can i try it?plz help me
Friday, November 27th, 2009 at 11:13 am
I tried this procedure but still not working.
someone help me out please.
Friday, November 27th, 2009 at 3:18 pm
it worked but for few hours again the same problem of xpired certificate started……. however when i restart my phone then agin it works for sometym and then the same problem starts………. PLS HELP!!!!!
Wednesday, December 2nd, 2009 at 2:05 am
Dude … I really hoped the “hong kong” method would work .. i read about it all over the place .. but alas … did NOT work on my 5800xm software version 30.0.011 … this sux big balls !!
still getting the goddamn “certificate expired error … if this is a nokia bug why won’t the mofo’s fix it or even acknowledge it ?? i havent seen a single official statement from nokia regarding this issue .. its almost as if they just dont care as long as the hardware is selling
) .. wish there was a patch or something … now i’ll have to complete redo the whole interface customization i had going prior to the “BIG FIX —- NOT !!” … thanks for nothing ..
Saturday, December 5th, 2009 at 6:13 pm
Sunday, December 6th, 2009 at 6:16 pm
Doesn’t work …
Wednesday, December 9th, 2009 at 8:37 pm
Awesome!!! Been struggling for months with this and then I find this quick and easy solution that sorts out all my problems in a few minutes! Thanks
Saturday, December 12th, 2009 at 2:35 pm
hii…
i cant install any application on my fone…not even OVi store
i hve tried evrythin mentioned above!
wen ever i try 2 install any application…it showz expired certificate
i even updated my fone 2 da latest firmware…31.0.101
can any help me find any solution for this..
plzzzz help…
thnx!
Saturday, December 12th, 2009 at 2:55 pm
i have tried this but not worked for me… so plz tell me any other way to solve this problem
Saturday, December 12th, 2009 at 3:19 pm
Hi guys, i tried a different way to resolve this certificate error using online sign. in my blog ive explained step by step.http://creativepunk.blogspot.com/ let me know if this works for you.
Monday, December 14th, 2009 at 8:56 am
Hi There,
I have a problem on my fone nokia 5800,my fone is always “WANT” to restart.why this happend?..i don’t know what to do.
Already reset,upgrade the newer version,but the problem still the same.
Can some one help me on this.
Thanks
Friday, January 1st, 2010 at 6:23 pm
worked for me. thanks to the author.
Monday, January 4th, 2010 at 12:41 am
Thanks for this, it worked and I even didn’t need to use Hong Kong.
Thursday, January 14th, 2010 at 5:36 pm
hahahahha lol
Thursday, January 21st, 2010 at 12:04 am
same prob here i did above all but stil same can any1 help me plz
Sunday, January 24th, 2010 at 2:49 pm
it worked perfectly and got rid of the certificate error thx
Monday, February 1st, 2010 at 9:39 pm
still its showing the same problem.can someone help me plssssssssssssssss
Friday, February 5th, 2010 at 10:54 pm
flavire……man i love you man i cant beleive it one year thing worked for me… u r da BEST
Thursday, February 11th, 2010 at 4:51 am
hey when i try download app from ovi it downloads them but when it trys to install them it says ‘installation failed’ so i cant get any apps at all
HELP PLS
Monday, February 22nd, 2010 at 10:25 am
hi
i am ahsan, i bring the nokia 5800. 2 days ago but it same problam show ( certificate expired ) i was reinstall my phone as per factory than again same problam
plz help me. i am very warred abot my phone
Thursday, April 1st, 2010 at 12:07 am
Thanks alot… janiiiiiiiiiiiiiiii
Sunday, August 15th, 2010 at 5:25 am
it is still showing the same problem
Sunday, August 29th, 2010 at 10:37 am
It Did Not Work
Plz Help ….
I have a Nokia 5233.
Monday, August 30th, 2010 at 8:02 am
Thanx so much for this gr8 post! I can now installed applications which I got “expired certificate” errors earlier. It works fine for my 5800xm now. But, unfortunately, I’ve lost all my contacts numbers, since I didn’t saved them, before I proceed. Can I get my contact numbers back again? Is there any help from you guys/gals out there? Please mail me at my gmail, or you too can sent it to justis_29@yahoo.com.
Thanks for an advance!
Thursday, September 9th, 2010 at 6:59 am
thanks for this post. it works with me. i guess i have o maintain this for a while unless another software update will be available.
Thursday, October 21st, 2010 at 11:01 pm
Yes this works,but there is one more way get the apps working.just change the date of your phone to the date the app is upload in internet.if you dont know the date just try to find the answer.Example 21.10.08-09-10.
Example-ligtsabe 0.2 -21.09.09
Monday, October 25th, 2010 at 3:15 pm
hit the power button once then scroll down to remove memory card then wait for it to tell you to remover memory card and then it should work
Saturday, November 13th, 2010 at 7:23 pm
A SOLUTION WITHOUT RESET/FORMAT OR WHATEVER.
This is a 30 SECOND SOLUTION SO FAR BY MAGIC.
-Change your date NOT BACKWARD but FORWARD.
For me it was on 1 june 2009 and I changed it to 1 june 2010.
And believe me there was a pub for 2010 Fida WorldCup in SA
On TV that why I choose 2010 and by some how the stupid “expired certificate” message is no longer there. I can install all compatible app on myNokia 5800 even when restored my date to normal I can still install ALL COMPATIBLE: ovi store app, google map, fring, nubizz … All.
Just change your date to next year and you will be able to install the first program that you dreamed of on you 5800 EMusic and then you can put it back as normal and you will no longer have that
“expired certificate without FORMAT/RESET OR WHATEVER.
IF YOU GOT RESULT JUST COMMENT A THANK TO ME AND I
WILL APPRICIATE-
thans Flavier K. South Africa !!
so all you need to do is change time to 2011 and select hong kong
DD
go to ovi site install that sheet
be happy and bring time and date to old and country too.
stay cool
Sunday, November 28th, 2010 at 5:24 pm
hi. I am frm india. Will it work for v52.0.0.007. Updated recently.
Sunday, December 5th, 2010 at 5:28 pm
Will it work on s60 v5
Tuesday, December 7th, 2010 at 4:10 am
removed MC, set my date 2 years back, installed first app without a problem on phone memory, put the MC back in, then set my date back and it worked
Thx
Sunday, December 19th, 2010 at 2:21 am
How i can to install theme for my nokia 5800 XM if theme not certificated,..please tell me…
Thursday, January 6th, 2011 at 1:10 pm
Method is great but what about i have to install another application also if i again use this method i wil lose 1 st softwarwe…